Privacy Policy

Pediatric Dental Care of Greater Orlando
Effective Date: August 14, 2026
Last Updated: August 14, 2026

1. Introduction

Pediatric Dental Care of Greater Orlando (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, communicate with our office, use our services, or participate in our SMS/text messaging program.

This Privacy Policy applies to information collected through our website and general business communications. Information collected in connection with dental treatment may also be subject to additional privacy protections and our applicable healthcare privacy practices.

2. Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, email address, mailing address, telephone number, and other information you provide when contacting our office.

Patient and Appointment Information: Information you provide when requesting an appointment, registering a patient, completing forms, or communicating with our office regarding pediatric dental services.

Transaction Information: Records relating to services, payments, billing inquiries, insurance information, or other transactions with our practice.

Communications Data: Messages you send to us, appointment requests, customer service interactions, questions, feedback, and other communications.

Technical Data: IP address, browser type, device identifiers, pages visited, referring websites, and website usage information that may be collected through cookies and similar technologies.

SMS/Text Messaging Data: Your mobile telephone number, messages exchanged with our office, and your consent to receive SMS or text messages from us.

3. How We Use Your Information

We may use information we collect to:

• Provide, operate, administer, and improve our services;
• Schedule and manage appointments;
• Communicate with parents, guardians, patients, and prospective patients;
• Send appointment confirmations, reminders, scheduling information, and other requested communications;
• Send SMS/text communications when you have provided appropriate consent;
• Respond to inquiries and provide support;
• Process payments and administer billing where applicable;
• Maintain and improve our website;
• Protect the security and integrity of our systems and services; and
• Comply with applicable legal, regulatory, and professional obligations.

4. SMS / Text Messaging Consent & Data

When you opt in to receive SMS or text messages from Pediatric Dental Care of Greater Orlando, we collect your mobile telephone number and your consent to receive text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS opt-in data and consent information will not be shared with, sold to, rented to, or purchased by any third party or affiliate for marketing or promotional purposes.

Message frequency may vary depending on your interactions with our office. Standard message and data rates may apply depending on your mobile carrier and service plan.

You may opt out of receiving SMS messages at any time by replying STOP to a message. You may reply HELP for assistance or contact our office directly at (407) 208-0288.

Consent to receive marketing or informational text messages is not a condition of purchasing services.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may disclose information in limited circumstances, including:

Service Providers: We may provide information to trusted vendors and service providers that assist us with website hosting, communications, scheduling, payment processing, information technology, and other business functions. These providers are expected to use information only as necessary to provide services on our behalf and subject to applicable privacy and confidentiality requirements.

Healthcare Operations: Where applicable, information may be used or disclosed in connection with treatment, payment, healthcare operations, or as otherwise permitted or required by applicable healthcare privacy laws.

Legal Requirements: We may disclose information when required by applicable law, regulation, court order, subpoena, governmental request, or other legal process.

Business Transfers: Information may be transferred in connection with a merger, acquisition, reorganization, sale of assets, or similar business transaction, subject to applicable legal requirements.

SMS Privacy: Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help operate the website, understand how visitors use it, improve functionality, and enhance the user experience.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some portions of the website.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, satisfy legal and regulatory requirements, resolve disputes, and enforce our agreements.

Patient and healthcare information may be retained for periods required by applicable federal and state laws and professional requirements.

SMS opt-in and consent records may be retained as necessary to comply with carrier, telecommunications, and regulatory requirements.

8. Your Privacy Choices and Rights

Depending on applicable law and the type of information involved, you may have certain rights or choices regarding your personal information.

These may include the ability to:

• Request access to certain personal information;
• Request correction of inaccurate information;
• Request deletion of certain information where legally permitted;
• Opt out of marketing communications; and
• Withdraw consent to receive SMS/text messages.

Certain information, including patient dental records and other protected healthcare information, may be subject to separate rights, restrictions, and procedures under applicable healthcare privacy laws.

To submit a privacy-related request, please contact us at info@pediatricdentalcareorlando.com or (407) 208-0288.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no internet transmission, electronic storage system, or security measure is completely secure. Therefore, we cannot guarantee the absolute security of information transmitted electronically.

10. Children’s and Patient Privacy

Pediatric Dental Care of Greater Orlando provides dental services specifically for children. As a result, we may collect information concerning children when it is provided by a parent, legal guardian, authorized representative, or as otherwise permitted in connection with providing dental care.

We take the privacy of children and pediatric patients seriously. Information relating to a child’s dental care is handled in accordance with applicable healthcare privacy requirements and our professional obligations.

Parents and legal guardians should contact our office if they have questions concerning information collected about their child or wish to exercise applicable rights regarding their child’s information.

Our website is intended primarily to provide information to parents, guardians, and caregivers regarding our pediatric dental services. Children should not independently submit personal information through the website without the involvement or permission of a parent or legal guardian.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, patient portals, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of any third-party services you choose to use.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, or legal requirements.

When changes are made, we will post the revised Privacy Policy on our website and update the “Last Updated” date above. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the information we collect, please contact: